Wow! Customer service was excellent. I was greeted by Casey and he was so very helpful. He asked several questions on what my desired results were and helped me pick out a product that fit my needs. The experience in this store was nothing short of a blessing. Because it is family owned and not just corporate owned is a plus for me. They are giving back to the community. I will be a return customer and am telling all my fitness minded friends to take their business here!!!
I bought a deluxe blender from the GNC store in the mall, used it three times and it started on fire! After contacting them about it they sent me a $25 voucher for anything in the store. This GNC store was closer to my house so I thought Id go there instead. JJ greeted us at the door and I told him about our experience. He immediately offered to give us a replacement. He didn't have to do that! He was able to answer all of our questions and give us excellent advice. Top notch service here! These guys love what thy do and it shows. 5 stars EASY!! This is the store I will shop at from now on and I will recommend it to everyone.
Stopped into this location for the first time this past weekend and I was very impressed! I was greeted by Casey the second I walked in the door and he walked me over to the exact thing I was looking for. He also went on to suggest other products based on what I was looking to do and explained the differences in the other brands. I opted for the PMD Pump Fuel based on the information he provided and it's been a superior product than the brands I had used previously. I have plans to switch my entire stack over to the PMD brand now. I'll continue to come to this store in the future for the replenishment of my stock. Thanks for such a great first impression!
When we were in there I asked JJ how late they were open. He said, "till 8." When we left it was 8:45 and he just let us look around. He is very patient. We didn't realize it was past 8 already! Again, these guys are awesome!!!!
In short, skip the 'mega-supplement websites' and spend some time getting to know these guys and support a small business. They have so much to offer and the prices are very competitive. As I finish my senior year at college (Go Augie!) I still intend to call in and order stuff from these guys even when I'm living in Omaha next year. That's how great their service has been! I'm generally a tough guy to please, but they have earned my business.
My daughter and I were greeted with helpful smiles and eager to help attitudes when we entered this location for the first time. We talked with Casey about a couple of products I had questions on, he was very knowledgeable and truly cared what my goals were. The customer service here is above and beyond any I have come across in a long time. I was very impressed. Both owners are quite genuine and really care about their customers. I will definitely recommend this location to all my friends and family.
Wow is all I've got to say. First off, these guys have a true desire to help you achieve your goals. Both times I have went in there saying I need this or that, their first questions are "What are you looking to do?" and "What are you already using/what are your workouts like?" Not only have they proved to me that they care about their clients' success, but they have the knowledge to do just that. It seems like they have not only gotten to know their products, but also done the scientific research to help their customers know what to buy and when to use it.
Gnc is a US Health facility based in Sioux Falls, Minnesota. Gnc is located at 1029 S Highline Pl, Sioux Falls, SD 57110, USA.
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