Very poor communication and customer service. Routine pad/rotor job took 4hrs. Service manager on the phone the entire time I was at the desk. Will never recommend or go back. Seriously disappointed. And to top it off, the service manager lied to his owner about offering me a ride. No one offered anything. No one discussed what parts I could choose from, and they Charged me for premium parts which I got mid grade. Owner backs up his manager, not consumer friendly. If you go there I'd watch them like a hawk or you're gonna eat ripped off.
This place is beyond awesome the tech Luke is amazing and Steve is awesome too they take care of there customers....
My husband and I were looking for a repair shop that was going to be reasonable and fair. These guys are absolutely incredible at what they do and they get the job done quick and very well. I will not take my car to anyone else. Incredible people, incredible service. If I could give them more than 5 stars I would.
Ultimate automotive, despite some recent alterations to staff, continues to provide top-quality service at an attractive price. Four stars because their waiting room is actually... pretty upsetting.
Great experience, first time customers and we'll definitely be coming back, had my girlfriend's car in, thought the fuel pump went out in the car, found out that it was something else & a much cheaper fix, they were up front with us about everything, called before any repairs were done to inform us of what was wrong and asked for the go ahead to repair, Steve was very friendly and courteous, explained everything to us. Very satisfied customers.
Ultimate Automotive is a US Car Repair based in Sioux Falls, Minnesota. Ultimate Automotive is located at 4707 Arrowhead Pkwy, Sioux Falls, SD 57110, USA.
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